Client Partnerships Associate

Client Relationship Management

Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships based on trust and mutual respect.
Understand clients' business objectives, challenges, and opportunities, and provide strategic guidance and support to help them achieve their goals.
Regularly communicate with clients to gather feedback, address concerns, and ensure their satisfaction with our services.

Account Management

Manage all aspects of client accounts, including project timelines, budgets, and deliverables.
Collaborate with internal teams, including PR specialists, content creators, to develop and execute integrated PR strategies and campaigns.
Monitor campaign performance and provide regular updates and reports to clients, highlighting key metrics and outcomes.

Strategic Planning

Work closely with clients to develop strategic PR plans and initiatives that align with their business objectives and target audiences.
Identify opportunities for growth and expansion within existing client accounts, and proactively propose new ideas and solutions to enhance their PR efforts.

Client Advocacy

Act as a champion for clients within the agency, advocating for their needs and priorities to ensure they receive the highest level of service and support.
Collaborate with internal teams to address client concerns and resolve any issues quickly and effectively.

Business Development

Identify upsell and cross-sell opportunities within existing client accounts, and work with the sales team to pursue new business opportunities.
Stay informed about industry trends and competitive landscape and share insights and recommendations with clients to help them stay ahead of the curve.

Bachelor's degree in Communications, Public Relations, or a related field.
Minimum of 3–4 years of experience in PR, Account Management, or Client Relations, preferably in an agency.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients and internal teams.
Strong strategic thinking and problem-solving abilities, with a results-oriented mindset.
Proven ability to manage multiple client accounts simultaneously, prioritize responsibilities, and meet deadlines.
Proficiency in Microsoft Office suite.
Passion for PR and a desire to stay informed about industry trends and best practices.

Please send your updated CV to [[email protected]] with the job title (e.g. Client Partnerships Associate) as the subject of your email.